Data protection regulations
Last updated: January 2025
1. introduction
This statement describes the privacy policy implemented by Bitcoin Buyer (‘us’, ‘we’ or ‘our’) in relation to our products and services (the ‘Services’) and the website (the ‘Website’). Protecting your privacy and the confidentiality of your information is of paramount importance to us in providing our Services and operating the Website.
Our services and website may link to third-party sites and services. We are not responsible for the privacy practices of these third parties. We recommend that you check their privacy policies before using them.
All information collected in connection with our services is treated as confidential. We implement robust technical, security and organisational measures to protect Personal Data (as defined below) from unauthorised processing, accidental loss, destruction, damage, theft or disclosure.
When submitting your information via our website, you may be asked to provide personal information such as name, e-mail address, telephone number, date of birth and various identification details. This information may be used for purposes such as identity verification, information management, technical support and to fulfil contractual and legal obligations. With your consent, we can inform you about products and services by SMS, e-mail, etc. You have the option of managing your notification settings and unsubscribing from certain communications.
2. Website; visitors and users
2.1. General information
This section describes the collection of data from different groups: Website visitors (‘Visitors’), users (‘Users’) and business partners (collectively, ‘Partners’). Personal data includes IP addresses, names, contact details and information about the relationship with us, as defined by applicable data protection laws.
2.2 Collection and utilisation
By visiting the website, you consent to the collection and use of your personal data. If you do not agree to these conditions, you should refrain from visiting the website. We collect information through page activity, IP addresses and cookies as well as through voluntarily provided data via forms and registrations.
2.3 Purpose of the processing of personal data
We process personal data in order to improve, understand and customise our website and services. This includes improving accuracy, communicating about services, providing support, fulfilling contractual obligations and working with partners. Consent or a legal basis is required for any processing.
The following table shows the purposes and legal basis for the processing of personal data:
| Purpose | Legal basis |
|---|---|
| Registration as account holder | Your consent; fulfilment of services or contract |
| Provision and use of services | Fulfilment of services or contract |
| Operational updates | Fulfilment of services or contract |
| Answering enquiries and providing support | Legitimate interests or fulfilment of services |
| Customised services, advertising and marketing | Legitimate interests or your consent |
| Improving and offering new services | Consent and legitimate interests |
| Dispatch of advertising and marketing materials | Your consent |
| Analysing the effectiveness of marketing campaigns | Legitimate interests or your consent |
| Implementation of various support activities | Legitimate interests or fulfilment of services |
| Analysis, including statistical analysis | Legitimate interests |
| Protection of interests, rights and assets | Legitimate interests or legal obligations |
2.4 Disclosure of personal data
We may share data with service providers, partners and contractors. For visitors and users in the European data region, processing is carried out in accordance with the GDPR and data protection laws.
3. Partner
3.1 General Information
To provide services and collaborate with partners, we collect and process specific types of data. Partners are responsible for their data, and we may access it through secure means.
3.2 Processing of Personal Data
We rely on the partners' consent or legitimate interests to process personal data. Data aggregations may be created to support development and quality improvements.
3.3 Data Controller/Data Processor
Depending on the type of data, we may act as either a data controller or a data processor:
- Visitor/User Data: Data Controller
- Partner Data: Data Processor
All data is securely hosted and processed under the highest security standards. We implement physical, technical, and organizational security measures.
3.4 Data Protection with Third Parties
If services involve the processing of personal data on a third-party platform:
- We act as a data processor
- We follow the instructions of third-party providers
- We implement security measures
- We inform about data breaches
- Subcontractors are not engaged without consent
Consent and opt-out options are ensured for electronic marketing communications.
4. Security
We employ administrative, organizational, and technical security measures to protect personal data from unauthorized access, disclosure, alteration, loss, misuse, or damage. When transferring data to third parties, we ensure that they comply with the same data protection standards and establish contractual obligations for exclusive, secure processing under this policy.
If you believe your interaction with us has been compromised, you should notify us immediately. Despite our security measures, we cannot guarantee complete immunity from hacker attacks. Users acknowledge the inherent risks and potential data breaches.
5. Cookies
Refer to our Cookie Policy for detailed information on the types of cookies and tracking technologies used on the website, the reasons for their use, and the options to accept or reject them.
6. Links to Other Websites
While browsing the website, users may encounter links to external websites beyond our control. We assume no responsibility for the content or privacy policies of these websites. Users are encouraged to review the privacy policies of such third-party websites and services before sharing personal data.
7. Data Retention and Deletion
Data, including personal data, is not retained longer than necessary. Visitors and/or users with active accounts are responsible for timely data deletion. Upon termination of an account or partnership, personal data collected through the website and/or services will be deleted in accordance with applicable laws and our internal policies.
Withdrawing consent for the processing of personal data may limit access to some or all requested services without any claims or objections.
8. Your Rights
Users have certain rights regarding their personal data:
- Right of Access: Confirmation of whether personal data is being processed and access to such data.
- Right to Rectification: Correction of inaccurate or incomplete personal data.
- Right to Erasure: Deletion of personal data under certain conditions.
- Right to Restrict Processing: Limiting processing under certain circumstances.
- Right to Data Portability: Receiving personal data in a structured, machine-readable format.
- Right to Object: Objecting to processing based on legitimate interests or direct marketing.
- Right to Withdraw Consent: Revoking consent for personal data processing at any time.
9. Advertising and Marketing Materials
Consent is obtained for the use of personal data and contact details to provide advertising and marketing materials. Consent can be withdrawn by sending a written notice to the specified email address.
10. Acceptance of This Policy
By using the website and/or services, visitors, users, and/or partners are deemed to have been informed about and accepted this policy. Any rejection implies that the platform should not be used. We reserve the right to modify the policy, and users are encouraged to check for updates regularly. Continued use after changes constitutes acceptance.
11. Legal Obligation to Disclose Personal Data
Personal data may be disclosed without prior approval if deemed necessary to identify, contact, or take legal action against individuals suspected of violating rights or property. Disclosure occurs when required by law.
12. Data Protection Officer
For matters related to data protection and security, a Data Protection Officer is available and can be reached at [email protected].